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Adron Homes Reaffirms Commitment to Customer Satisfaction During 2024 Customer Service Week

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Adron Homes and Properties, a leading real estate company, successfully celebrated Customer Service Week 2024 from Monday, October 7th to Friday, October 11th, under the theme “Above and Beyond.” The week-long event underscored the company’s unwavering commitment to customer satisfaction as its top priority.
Customer Service Week, observed globally, is an international celebration of the importance of customer service and the people who serve and support customers daily. It provides a platform for companies to appreciate the hard work and dedication of their customer-facing staff, as well as strengthen their relationships with clients.
Throughout the week, Adron Homes organized various activities aimed at enhancing both employee well-being and customer engagement. These included a health talk focused on promoting healthy living, a customer awareness walk to raise visibility and connect with the public, and a mental health awareness session that addressed workplace wellness and stress management, emphasizing the importance of mental health for both employees and clients.
Team bonding exercises were also held to foster collaboration and unity among employees, ensuring they continue to work together in delivering top-tier service. The event concluded with an awards ceremony recognizing staff members who consistently go above and beyond in customer service.
The Director General of the Customer Service Directorate at Adron Homes, Mrs. Aminat Hastrup Olaniyan, praised the company’s leadership for its vision and impact in the real estate sector. “I want to salute the management of Adron Homes for their giant strides in the real estate industry. Their dedication to customer satisfaction has set a standard that others aspire to. I also extend my heartfelt appreciation to all our front-liners for their persistence and the incredible work they continue to do in serving our clients,” she said.
Mrs. Olaniyan’s remarks highlighted the essential role of frontline staff, recognizing their daily efforts to ensure that customers receive the best experience possible.
Group Managing Director, Aare Adetola EmmanuelKing, reiterated the company’s customer-first philosophy, stating, “At Adron Homes, we are committed to exceeding expectations. Customer satisfaction is at the core of everything we do, and this week has been a reflection of our ongoing efforts to improve and deliver outstanding service.”
The Directorate of Customer Service reiterated her commitment to go above and beyond in satisfying and exceeding all our customer’s expectations both home and expanding the frontiers of excellence in customer care and improving customer satisfaction always.

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President Tinubu Reaffirms Commitment to Pro-Business Reforms in Meeting with Airtel Chairman

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In a meeting with Airtel Chairman Sunil Bharti Mittal at the State House in Abuja, President Bola Tinubu emphasized his administration’s dedication to creating a conducive environment for business growth, particularly in the telecom sector. The President stated that Nigeria’s regulatory framework for telecommunications would be revised to align with global best practices, with a strong focus on safeguarding infrastructure.
During the meeting, President Tinubu expressed appreciation for the confidence and readiness demonstrated by Mittal and his delegation. He highlighted the fruitful discussions held during the recent visit of India’s Prime Minister and reaffirmed Nigeria’s openness to learn from successful global models. “I am grateful for your openness, readiness, and confidence, which moved us very close to the Prime Minister of India. When he was here, we discussed things at length,” said the President.

He further assured that Nigeria is prepared to adopt policies that have proven successful elsewhere, particularly if they contribute to economic growth. “The entire ecosystem will be further examined, and if there is anything we can copy from India, we are ready to do so. We are prepared to learn. We are not ashamed of copying what is working in other climes,” he said, emphasizing the critical need to adopt revolutionary strategies that benefit the nation. Tinubu added, “It is for the good of all of us, and Nigeria is so critically important that we must give attention to those revolutionary intentions that can make business work. I am pro-business, and I will continue to be that. I can give you that assurance.”
The President also spoke on the importance of ongoing tax reforms in fostering a more investor-friendly climate, pledging to work with tax administrators to encourage growth and create opportunities.

Bosun Tijani, Nigeria’s Minister of Communication, Innovation, and Digital Economy, thanked President Tinubu for his continued support of the telecom industry. Tijani specifically highlighted the President’s recent approval to classify fiber optic and undersea cables as critical national assets, a move expected to enhance the sector’s growth. He confirmed that the National Security Adviser’s office has already started enforcing this protection.

Mittal commended the President for the impactful economic reforms he has undertaken, drawing parallels between Nigeria’s current transformation and India’s economic resurgence in the early 1990s. Reflecting on India’s struggles at the time, Mittal noted, “When you took office, you made some promises. Given the country’s situation, I was unsure how deep and far you could take your commitments.” He compared the reforms in Nigeria to those that had propelled India into one of the largest economies in the world, saying, “The duties went down, the rupee was floated, and it depreciated significantly. Relicensing happened, and it was the dawn of a new world in India. We just moved forward.”

He praised Tinubu for his resilience and decisive actions, such as floating the naira and removing the petrol subsidy, both of which had significant economic impacts. “I feel that what you have done here is unprecedented in a challenging time. Only people of resolve and steel can endure this huge pressure, floating the naira, which moved from N450 to about N1900 and is now coming back to N1400 to N1500. It has been a remarkable achievement celebrated by the entire world. This was much required, and you delivered on your promises,” he said.
Acknowledging the tough decision to remove the petrol subsidy, Mittal added, “The second one was the removal of subsidy, which was a very tough decision for any politician. It was unpopular and difficult, but you held your position, knowing fully that not doing it would not help the country. You have taken a long-term position. It is my belief and hope that you have created a legacy for yourself. Your first term as President will mark a watershed in the development of your country.”
He concluded by urging more Nigerians, especially those with substantial financial portfolios abroad, to invest back into the country. He noted that many local businesspeople are now feeling more optimistic and ready to invest, echoing his experiences in India. “I have been speaking to people in Nigeria, friends and business people, and they are all now feeling calm, and when they start to get back, they will move very fast. I have experienced this in India,” he stated.
The exchange highlighted President Tinubu’s commitment to supporting policies that ensure long-term economic growth and sustainability, positioning Nigeria as an attractive destination for investment.

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ECOWAS Energy Information System Workshop to strengthen regional energy data integration

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The 3rd annual workshop on ECOWAS Energy Information System is underway in Lagos, bringing together representatives from ECOWAS member states, ECOWAS specialised energy agencies (WAPP, ECREEE) and ECOWAS Directorate of Energy and Mines to enhance energy data management and integration across the region.

 

The four-day workshop, running from 25 to 28 February 2025, aims to reinforce Member states capacity, and improve the quality of energy data at national and regional level in order to address challenges in gathering energy statistics on supply, usage, and availability in West Africa.

 

The ECOWAS Energy Information System (ECOWAS-EIS) was launched on 24 March 2023 in Bissau, Guinea-Bissau, to ensure the reliable collection, storage, and dissemination of energy data. ECOWAS developed this digital platform to better guide policymakers, investors, and researchers with accurate energy information.

 

Speaking at the opening event, the Director of Energy and Mines at the ECOWAS Commission, Dabire Bayaornibè, highlighted the progress made in harmonising energy data collection.

 

He noted that before the implementation of the ECOWAS-EIS, many member states lacked access to comprehensive energy information. Now, data on electricity access, energy production and consumption, energy infrastructure, energy efficiency etc. are available, enabling effective monitoring and planning.

 

“In previous years, several member states struggled to track energy usage and outages. Today, through ECOWAS-EIS, we are improving access to accurate data, enhancing national energy information systems, and strengthening regional integration,” Bayaornibè said.

 

Nigeria has already set an example by launching its National Energy Information System (NEIS) in October 2024 following a support from ECOWAS Commission through development of the computerized data collection system and training of national actors. The system provides real-time energy data, aiding the government and private sector in decision-making.

 

Bayaornibè stated that ECOWAS aims to replicate Nigeria’s success across other member states.

 

The Director-General of the Energy Commission of Nigeria, Dr Mustapha Abdullahi, represented by the Director of Energy Utilisation & Management, Engr. Mohammed Adam Mundu, described the workshop as a crucial step in consolidating three years of effort towards a unified ECOWAS Energy Information System.

 

“The first workshop, held in Accra, Ghana, in 2022, provided an assessment of our energy information system. Côte d’Ivoire hosted the second edition in 2023, leading to improvements in data quality. This third workshop in Lagos now focuses on consolidating our progress and expanding the system across Member States,” he said.

 

Guinea-Bissau’s Director of Energy Planning and Statistics, Mohammadu Saido Baldi, emphasised the importance of knowledge sharing.

 

He noted that learning from the experiences of other nations would help improve Guinea-Bissau’s national energy database.

 

“A well-structured energy information system is essential for developing informed policies and achieving long-term energy security,” Baldi stated.

 

The ECOWAS Energy Information System workshop aligns with Priority Action 1.6 of the updated ECOWAS Energy Policy, which aims to improve governance and performance in the energy sector by enhancing data access and harmonisation.

 

The initiative also supports the development of the West African Power Pool and the African Atlantic Gas Pipeline, further strengthening regional energy integration and economic growth.

 

By ensuring a consolidated and reliable regional energy information system, ECOWAS is reinforcing its commitment to achieving Sustainable Development Goal 7 (SDG7) – access to affordable, reliable, sustainable, and modern energy for all.

 

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Nigerian-American Chamber of Commerce To Inaugurate 20th President & Executive Council, Unveils Bold Economic Agenda

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The Nigerian-American Chamber of Commerce (NACC) has announced April 12, 2025, as the date for the Presidential Inauguration Dinner & Awards Night at Lagos Continental Hotel, Victoria Island, in honour of Alhaji Sheriff Balogun.

This announcement was made recently at a press conference held at Adna Hotel, GRA, Ikeja, Lagos.

In his welcome remarks, Dr. Ikenna Nwosu, Chairman of the Inauguration Planning Committee, outlined the core objectives of the event, followed by an inspiring opening address from Alhaji Balogun.

The president emphasised the Chamber’s rich legacy as a pillar of excellence in fostering trade relations and economic development.

He also highlighted his personal dedication to advancing economic growth through strategic initiatives, citing his successful organisation of the Annual NACC SME Conference when he was Chair of the Kaduna State Chapter of NACC, which attracted major investors and secured substantial funding agreements.

While addressing the media, Alhaji Balogun unveiled a 10-point strategic agenda aimed at driving economic transformation.

The agenda includes SME development and training, an export focus group, financing opportunities, enhanced member engagement, and geographical crop identification.

Other key areas include synergy between the chapters and headquarters, alignment with national strategies, chapter expansion, business incubator and accelerator programmes, and trade missions and expos.

Deputy President, Ehi Braimah, emphasised the need for stakeholder support, stressing the importance of inducting new members to strengthen the Chamber’s membership.

National Treasurer, Mr. Tobi Oduyale, highlighted the significance of expanding income channels and attracting foreign exchange to sustain the Chamber’s financial strength.

Acting Director General, Ms. Wofai Samuel, acknowledged the media’s role in promoting NACC’s vision and called for increased media and stakeholder support in celebrating visionary leadership across both private and public sectors.

The presidential inauguration dinner and awards night also marks NACC’s 65th anniversary and promises to be a groundbreaking celebration, where distinguished Nigerian and American business leaders across private, public, and social enterprise sectors will be honoured for their contributions to economic development.

“The 65th Anniversary Celebration of the Nigerian-American Chamber of Commerce will be nothing short of a trailblazing, trend-setting, and statement-making event,” Dr. Nwosu declared.

This prestigious event will also mark the unveiling of NACC’s new headquarters building, a 3D model showcasing an architectural multistorey masterpiece, which is clearly a testament to the Chamber’s sustainable growth and long-term vision.

As the chamber embarks on this new chapter, its unwavering commitment to economic prosperity, innovation, and strategic partnerships will continue to drive growth and investment for its members and the broader business community.

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